Welcome to the website of smartboardos.win (hereinafter referred to as “we” or “the Company”). This Privacy Policy is designed to help you understand how we collect, use, disclose and protect the personal information you provide when you visit our website or use our smartboard operating system related services.
- Information we collect
We may collect your information in the following ways:
Information you actively provide: such as your name, email address, company information, etc. when you register an account, submit a form, apply for a demonstration or contact us.
Automatically collected information: including but not limited to your IP address, device information, browser type, access time, access pages, etc.
Product/system usage data: When you use our smart operating system products (including remote configuration, OTA upgrade, energy consumption monitoring platform, etc.), we may collect technical data related to device operating status, firmware version, energy consumption indicators, etc. - How information is used
The information we collect will be used for the following purposes:
Provide, maintain and optimize our operating system products and services;
Provide technical support and customer service to you;
Send you important notifications, product update information or marketing communications (if permitted);
For security monitoring, data analysis and service improvement;
Meet the requirements of laws, regulations or regulatory agencies. - Information Sharing and Disclosure
We will not sell your personal information to third parties. We may share your data in the following circumstances:
Service providers: We may entrust trusted third-party service providers to process data only for specific tasks (such as server hosting, email services, analysis platforms, etc.) and sign confidentiality agreements.
Legal requirements: If there is a formal request from legal regulations, judicial procedures or law enforcement agencies, we will disclose relevant information in accordance with the law.
Business changes: If the company undergoes a merger, acquisition or asset transfer, your data may be transferred as part of the assets. - Data security
We use industry-standard technical means and management mechanisms to protect your information from unauthorized access, disclosure, use or modification. However, please note that any information transmitted over the Internet is subject to certain risks and we cannot guarantee 100% security. - Children’s Privacy
Our services are intended for businesses and professional developers, not for children under 13 years old. We do not intentionally collect information from minors. If we find such a situation, we will delete the relevant data immediately. - Your Rights
You have the right to:
Request access to your personal information held by us;
Request correction or deletion of inaccurate or incomplete information;
Refuse to receive marketing information from us;
If you are located in California or the European Union, you can exercise other rights granted by local privacy laws (such as CCPA, GDPR).
If you need to exercise the above rights, please contact us using the contact information below. - Links to Third-Party Websites
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to these third-party platforms, and we recommend that you read their respective privacy terms. - Policy Updates
We may update this Privacy Policy from time to time. If there are significant changes, we will post a notice on the website and update the “Effective Date”.